We check our prices daily against our competitors to ensure you can shop online or instore with the confidence you are buying at the very best price, every day. Total Tools - Low Price Guarantee Policy (Terms & Conditions)Īt Total Tools we offer Low Prices, every day, guaranteed. You can read our full returns & exchanges policy here (special order items are excluded from this returns policy). You just need to get the product back to the store it was shipped from (this is on your receipt) within 30 days, unused and in its original packaging and we'll give you a refund (excluding delivery costs). Please note that these delivery timeframes are estimates and are not guaranteed. Metro (Excludes Hobart Metro) 1-2 business days.Once the order has been despatched the estimated delivery time is as follows:

In the unusual event of a delay to the despatch of your order you will be contacted at the earliest opportunity. We aim to despatch all orders within 1-2 business days. If you opted for delivery, you will receive an email when the goods have been despatched to the couriers with details so you can track our order. If you opted to collect in store you will receive an email to inform you when your goods are ready for collection. Total Tools reserve the right to change or withdraw free delivery at any time. Remote areas are excluded from free delivery and you will either be charged delivery at checkout or may be contacted prior to delivery to confirm delivery charges if necessary.Orders that include or items that are classed as dangerous goods.Orders and/or items that are deemed bulky, large or heavy.Most products are included in free delivery, however some are excluded as follows: You'll be able to see if they do during the checkout process. Just bear in mind not all stores will have everything in stock. If you don't want to pay for delivery or need to ASAP, you can pick it up in store.

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